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What people are saying :
 

“[The mediator] is the BEST I’ve met. I was convinced going in that we would not come to a resolution, but we did! He is excellent.
                                    - Attorney

“I was very impressed with [the mediator]. I did not expect the clients would be able to resolve their differences, but with [the mediator’s] assistance, I believe both sides were completely satisfied with the resulting agreement.”
                                    - Attorney

“I have used Citizens Mediation Services a number of times in the past and I have always found your mediators professional and very competent.”
                                    - Attorney

“This was a very difficult and uncomfortable situation for my family! [The Mediator] was very helpful and I sincerely appreciate his participation in this program.”
                                     - Party

“Entire process was handled very professionally.”
                                     - Attorney

“[The Mediator] was thorough, intelligent and sensitive.”
                                     - Party

“I thought our mediators were exceptional and fully facilitated a settlement by allowing the parties to openly discuss their honest differences.”
                                     - Attorney

“I was pleased with the professionalism of both mediators and I’m very glad these program/services are available.”
                                     - Party

“I feel that many people in [the county] could benefit from these services instead of going to formal court. Keep up the good work!”
                                     - Party

“The mediators were very professional.”
                                     - Attorney

“A VERY helpful service.”
                                     - Party

“Very professionally         handled.”
                                     - Party

WELCOME

Since 1991, Citizens Mediation Service, Inc. (CMS) has been providing conflict resolution services (Mediation) and training in Southwest Michigan as part of Michigan’s Community Dispute Resolution Program (CDRP). Currently serving Berrien, Branch, Cass, St. Joseph and Van Buren Counties, CMS has assisted individuals, businesses, municipalities, school districts and public agencies in resolving thousands of disputes using mediation and facilitation services.

CMS is a non-profit, 501(c)3, volunteer based organization. We provide professionally trained, neutral mediators and facilitators who assist parties in the process of cooperative problem solving.

What Is Mediation? Training
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