Mediation is a process in which two or more people involved in a dispute meet in a private, confidential setting and work out a solution to their problems with the help of a neutral mediator. A mediator is not a judge or an attorney. The mediator does not decide who is right or wrong. A mediator uses proven conflict resolution techniques to help both parties develop an agreement that will work for them. Neither party has to agree to any condition or set of terms they are not comfortable with. However, the final agreement is signed by both parties and is enforceable as a legal contract.